Category 4
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The Customer Service Award |
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Sponsored by Bedford Swan Hotel
This award will recognise outstanding customer service
Submissions are invited for a business that can demonstrate the following criteria:
- A continual drive to improve customer service
- Understanding the importance of putting the customer first
- Investing in staff to deliver an exceptional standard of performance
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The Swan has built a firm reputation as the town's premier hotel, providing excellent standards of customer service, comfort and care. The recent investment in refurbishing the bedrooms is testimony to our commitment in offering our customers a level of service that is sympathetic to the traditional and historic style of this highly individual, reputable and distinctive building.
Offering excellent customer service is probably the most important single factor in the ongoing success and growth of any business.
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Dominic Mills, general manager of the Swan Hotel
Click here for details of how to apply.
Click here for entry rules.
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